Great service from Virgin American on 5/14/2011.

Hi there. I am on Virgin America Flight 12 from SFO to NY today. All their computer systems were down for check in and boarding.

The staff handled it so well. I was very impressed with their greeting, willingness to help, professionalism, candor, and service. I must admit it was funny to see them writing the names of people on a seating chart. Felt like the old days…..

We write yelp reviews and post on facebook when we experience pain but I thought we should all share a story of great service. There are still many companies out there that really want to do a great job.

Just thought I should mention great service after receiving it.

Anyone else have great service stories?

 

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